The attitudes and behavior characteristic of a particular social group.
Late Middle English: the sense was 'cultivation of the soil' and from this (early 16th cent.) arose 'cultivation (of the mind, faculties, or manners)
"A group can build their culture. 'Grow' it in a direction that will 'produce'. Without knowing or trying to find a 'communication culture', it is difficult to build a good communication solution." - Rob Rickard
When you think about your culture, you may think; racial, national, or even regional. But there are also different cultures for different group you are member of. You have a family culture (think of holiday events with special traditions, rituals, expectations, and a certain way you and your family act together. Aspects that are not the same in other families). You may be a member of community groups that also have different cultures with rituals and expectations of its members. A different hierarchy and leadership will often dictate the culture of a group as well as the groups' tradition.
Your place of work (or organization) is no different. There will be different cultures there including a communication culture. If there isn't one, then you or your leadership needs to build one. We start with the needs and wants of staff. We look at what they have to communicate and how they want to communicate it. We also look at the people that make up your staff. Personal needs and want can be as important as group needs. We then look at the technology side of your organization and wage its limitations vs what the requirements are. This and more will make up how your staff communicates and what your 'Culture of Communication' is. Without going over all of this and more, it is very difficult to build a useful communication solution.
If there isnt a real culture or if there is a more toxic culture, with leadership it can change and grow into a positive and productive culture.
Once we know what your Communication Culture is we can then move forward to build a proper solution:
- Software and Services to Use
- Best Practices, Policy and Etiquette
- Addressing Group Communication (One to One, One to Many, Many to Many, Committee, and Private)
- Addressing True Collaboration Needs
The Culture of Communication
Better Group Communication and Etiquette
One to Many and Many to One Communication
Committee Collaboration and Communication
Building Better Communication
Consulting and Training
A 'Walled Garden' to Aggregate Information with Simplification and Speed